Privacy Policy

Introduction

Welcome to Packoluxus. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our yoga classes and programs.

By accessing or using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information when you visit our website, register for classes, or contact us:

Name, email address, phone number, and physical address
Payment information, including credit card details (which are processed securely through our payment processors)
Health information relevant to your yoga practice and safety
Age, gender, and other demographic information you choose to provide
Emergency contact information
Your yoga experience level and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and geolocation data
Browser type and version
Operating system
Pages visited and time spent on those pages
Referral sources
Device information

How We Use Your Information

Provide Services

We use your information to provide our yoga classes and services, process payments, and communicate with you about your account and class schedule.

Improve Our Services

We analyze usage data to improve our website, class offerings, and overall customer experience, tailoring our services to meet your needs better.

Marketing

With your consent, we may send promotional emails about new classes, special events, or other information we think may be of interest to you. You can opt out of these communications at any time.

Legal Compliance

We may process your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files that are placed on your device when you visit a website. They help us remember your preferences, understand how you use our site, and improve your experience.

We use the following types of cookies:

Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting cookies: These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements.

You can control cookies through your browser settings. For more detailed information about how we use cookies, please refer to our Cookie Policy.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may share your information with third parties when you have consented to such sharing.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account or by contacting us directly.

Data Deletion

You have the right to request that we delete your personal information in certain circumstances. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.

Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe link in the emails we send. Even if you opt out of marketing communications, we will still send you service-related emails that are necessary for the administration and use of your account.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Secure network architecture

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone

+61468610375

Address

37 Carberry Square, Clarkson WA 6030

Email

[email protected]